The company allows for returns and exchanges based on the following terms:
- WE DO NOT OFFER REFUNDS ONLY STORE CREDIT after a 10% restocking fee has been deducted.
- The return must be initiated within 7 days of receipt.
- Sales items are not valid for an exchange.
- Items can only be returned after a written agreement has been reached between the Company and the Purchaser or Recipient.
- The items must be unused,seal must be intact, fitted with the original tags and packaging and with no markings or any type of damage. Items must be returned in the condition they were received in otherwise exchanges cannot be processed.
- Please use a tracking service on all returns/ exchanges, we can only refund/ exchange orders we receive that complies with our return policy.
The cost of returning the goods to the Company is at the responsibility of the Purchaser or Recipient in order to obtain a full refund unless otherwise agreed with Dang Lifestyle Ltd.